TOPTICA Photonics is a leading manufacturer of high-end laser systems for scientific and industrial applications. Founded in Germany, we have established ourselves as a global player in the photonics industry, with a strong presence in China through our subsidiary in Shanghai and Beijing. Our innovative solutions serve research institutions, universities, and industrial customers worldwide. At TOPTICA China, you'll be part of a dynamic technical support team that ensures our customers get the most out of their laser systems. We offer an open, collaborative environment where your technical expertise in photonics can make a real impact.

Technical Service Engineer (m/f/d)

To strengthen our Technical Support Team in China, we are looking for a skilled After-Sales Technical Engineer who can provide excellent technical support and service to our customers. If you have a strong technical background in photonics and enjoy solving complex technical problems, we look forward to receiving your application.

What can you expect in the role of a Technical Service Engineer?

Responsible for on-site/remote customer training, product installation and maintenance for company products
Assist sales team with market and sales activities: support exhibition arrangements, accompany sales visits to customers, and provide technical support to sales
Responsible for daily maintenance of Beijing repair center and product testing/repair for customers
Handle other temporary tasks as arranged
Participate in domestic and international training programs and share learning with colleagues
Maintain technical documentation and knowledge base for support standards
Work independently in a high-tech laser environment

Must-haves: What you’ll need for this role?

Master's degree or above in Optoelectronic Technology (candidates with laser-related experience are preferred)
Strong hands-on ability and logical thinking skills
Strong learning, expression and communication skills, with teamwork spirit, able to adapt to frequent business travel
Proficient in various office software
Experience with laser systems, optical instruments, or precision measurement equipment
Customer-focused mindset with excellent problem-solving abilities

What would be a plus in this role?

Experience with TOPTICA or similar laser products
Knowledge of spectroscopy, microscopy, or quantum optics applications
Experience with optical alignment and laser system debugging

Benefits:

Competitive salary and bonus
Full social insurances and housing fund, with housing fund at maximum policy rate
Supplementary medical insurance
Regular health check-ups
Professional training and development opportunities
Business travel allowances and subsidies
Communication subsidies
Opportunities for international training and overseas assignments

Interested? We’re excited!
Join our team! We look forward to receiving your online application as Technical Service Engineer (m/f/d).

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